The protection of our customers' privacy and individual rights when visiting our website plays a crucial role in ensuring the secure use of our services. When you visit our online store, personal data is collected, processed, and used. With this data protection information, we aim to highlight our commitment to managing your data securely and reliably and to clarify how we use our customers' personal data. We comply with data protection laws and regulations.

1. Responsible Legal Entity

The responsible legal entity under data protection law is "M.G. CHRYSSAFIDIS S.A.", headquartered in "TAVROS," at "AGRINIOU 3," Postal Code "17778," G.E.MI. Number "4151201000." For any inquiries or requests, please send an email to contact@chryssafidis.gr.

2. What Is Personal Data?

Personal data includes information that can be attributed to you personally. This includes, for example, details such as your name, address, email address, and phone number. Additionally, technical data is automatically collected each time you visit our website, such as your IP address (provided by your internet service provider), the website from which you accessed our site, and details about the browser you are using (technical information). This data is stored for a maximum of 7 days. In some cases, this technical information may constitute personal data. Generally, we use technical data only to the extent necessary for technical reasons, to operate and protect our website against attacks and misuse, and in an anonymized or pseudonymized form for statistical purposes.

3. How We Use Your Personal Data

We collect, process, and use your personal data when you visit our site, register, log into an existing customer account, or place orders. We use your data only in accordance with applicable laws and this privacy policy, as well as with your consent where required. In many cases, data is used only in an anonymized or pseudonymized form.

3.1 Visiting the Site

Log Files

When you visit mysite.gr, the following information is stored for technical reasons in log files:

• IP address of the accessing computer

• Website from which you visited us (referral)

• Pages you visited on our website

• Date of visit

• Browser type

• Operating system

This data is stored for a maximum of 7 days as a technical safeguard to protect our data processing systems against unauthorized access.

Pseudonymous Usage Profiles

Within the legal framework, we may create and analyze pseudonymous usage profiles for advertising, market research, and service optimization, provided you have not exercised your legal right to object.

Use of Cookies

We use cookies on our websites. Cookies are text files that enable a more convenient website experience. This includes default settings for site presentation, shopping cart functions, and single sign-on capabilities. Cookies contain a unique identifier that recognizes your browser. Most cookies are session cookies, deleted when the browser is closed or after a period of inactivity. A persistent cookie for your shopping cart expires 30 days after your last visit. You can view, delete, and control cookie settings in your browser.

3.2 Registration, Login, and Ordering

When registering, logging in, or placing an order, we collect, process, and use personal data in accordance with applicable laws. We may use order attempt details to contact you at the provided contact information, with your consent. Required fields in registration forms indicate essential information; other details are optional. We may verify address accuracy to prevent errors.

3.3 Product Information, Promotions, and Updates

• We use your data to send product information and promotional offers via email. You can opt out at any time.

• Even without explicit consent, we may send information about our products and services to your email based on prior purchases. You can object to this at any time.

• We track email open rates and clicks for statistical purposes.

• We may also send promotional material via postal mail, which you can opt out of.

3.4 Other Uses

We store and use data when you contact us via email or contact forms. Additionally, we use data as necessary to prevent or prosecute misuse or illegal activity, ensure data security, comply with legal obligations, and protect our rights.

4. Who We Share Your Data With

We ensure a high level of security when transmitting your data. It is shared only with carefully selected and contractually bound service providers and affiliates. Data is transferred only within the European Economic Area (EEA) or to entities committed to equivalent security standards.

4.1 Service Providers

We share necessary data with service providers for site operations, payment processing, product delivery, and IT services. Some providers act as data processors under strict contractual obligations.

4.2 Third Parties

We may share data with third parties or authorities if legally required by a court order or regulatory directive or if necessary for legal enforcement.

5. Data Security

We prioritize personal data security through technical and organizational measures to prevent data loss or misuse. Employees handling data are bound by confidentiality agreements. Data transmission is encrypted using TLS (Transport Layer Security), identifiable by the browser's lock icon. We regularly monitor and update security measures.

6. Your Rights

You have the legal right to request access, correction, or deletion of your stored personal data. The fastest way to manage your data is through your customer account settings, where you can update or delete your account. Data legally required to be retained will be locked instead of deleted.

7. Consent and Right to Object

Where data usage requires consent, we obtain your explicit permission and link it to data protection regulations. Consent can be revoked at any time. You can also object to future data usage for advertising, market research, or other purposes. Objections may take technical time to process. You can revoke consent via contact details in section 1 or by clicking an opt-out link in emails.

8. Social Media Plugins

Our website offers social media plugins (e.g., Facebook "Like" button) via AddThis.com by Clearsprings Technologies, Inc. To protect your privacy, these plugins remain inactive by default. Only after clicking them for the first time will they load, sending information (e.g., IP address) to AddThis and social networks like Facebook. Clicking a second time enables full plugin functionality. For details, see www.addthis.com/privacy.

9. Links to Third-Party Websites

Our site may contain links to third-party websites. We are not responsible for their privacy policies. Please review their data protection measures.

10. Changes to This Privacy Policy

We continually adapt our product offerings to customer needs, which may require updates to this policy. Please review this page periodically. If changes affect your consent, we will notify you.