Privacy Policy

The protection of your personal data is important to us!

Please take a moment to read this Privacy Policy and learn how the company under the name “CHRYSSAFIDIS S.A.”, headquartered in Athens, at 3 Agriniou Street, Postal Code 17778, tel. +30 210 4836315-20, email contact@chryssafidis.gr (hereinafter the “Company” or “we” or “us”), acting as Data Controller, collects, stores, uses, and generally processes your personal data when you visit, register, or use the Company’s websites (hereinafter the “Websites”) and mobile applications (hereinafter the “Apps”), as well as when you interact with its physical stores.

This Privacy Policy also describes how your personal data is used, shared, and protected, what choices you have regarding your personal data, and how you can contact us. For any questions about this Privacy Policy or any issues regarding the processing of your data and exercising your rights, you can contact the Company’s Data Protection Officer (DPO) at(email) dpo@chryssafidis.com .

 

What is personal data?

The term “personal data” refers to information such as full name, postal address, email address, contact phone number, etc., which identify or can identify your identity (hereinafter “Personal Data” or “Data”).

What is the Processing of Personal Data?

Processing of Personal Data means any operation or set of operations performed on personal data or sets of personal data, whether or not by automated means. It includes collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

 

Is it mandatory to provide your Data?

Providing your Data to the Company may be necessary to achieve the purposes specified in this Privacy Policy, or it may be optional.

The mandatory or optional nature of the data provision is indicated by an asterisk (*) next to the required personal data fields.

If you refuse to provide the data marked as mandatory on the Websites, it will not be possible to achieve the primary purpose for which the specific Data is collected. For example, it may be impossible for the Company to fulfill a sales contract or provide other services available through the Websites.

Providing additional Data to the Company beyond those marked as mandatory is optional and does not have consequences for the main purposes of data collection, but it helps optimize the quality of the services provided.

 

What Data we collect?

We ensure that we collect only the data strictly necessary, appropriate, and clear for its intended purpose. This Data includes:

  • Data when creating a user account
  • Information from your transactions with us via our online store
  • Shopping interests and preferences to help us suggest specific products and services you may be interested in
  • Traffic data of our website or other websites you visited before us
  • Information collected from the use of cookies in your browser. Learn more about our use of cookies. εδώ.
  • Copies of documents provided to verify your business nature or identity when required by law.
  • Payment information
  • To provide the best possible website experience, we collect technical information about your internet connection and browser, as well as the country code and phone area where your computer is located, the web pages you viewed during your visit, advertisements you clicked on, and search terms you used.

How do we use your Data?

We want to offer you the best possible shopping experience. To achieve this, we need a complete view of you by combining the Data we have collected. We then use your Data to offer you promotions for products and services that may interest you.

Data protection legislation allows us to do this based on our legitimate interest and the need to understand our customers to provide them with high-quality service.

In any case, if at any time you wish to change how we use your Data, you will find details in the sections “What are your rights” and “How can you exercise your rights” below.

Finally, we inform you that the processing of your Data is carried out either by specially authorized personnel of the Company or through IT systems and electronic devices by the Company and, exceptionally, by third parties who are contractually bound to maintain confidentiality and protect your Data. These third parties perform tasks necessary for achieving the purposes strictly related to the use of our Website, its services, and the sale of products through our Website.